Choosing
Effective Domain Names
Domain
names are no longer a web address these days. Many profitable companies have
been built around their domain name making it the brand and the company.
Choosing the right domain should be as important as naming your product. Given
that status, here are some pointers how to find a name that will see you
through it all.
Branding
vs. Keywords
This
is probably the most difficult to determine. Yet, should be the first place to
start because the rest of the considerations will one way or another relate to
this. There are two schools of thought. One group believes you should have your
keywords in the domain so that search engines pick up on the keywords and rank
you better. To what extent this really affects your search engine ranking is
not clearly known or proven. Consider why you are putting the website up in the
first place. Most likely it’s for your customers or visitors. So choose a
domain that also puts your audience first.
The
other group believes a webmaster should go for brand. Most successful companies
start off with a brand, including online companies. Brands make the product
memorable, create differentiation and encourage loyalty. In the early days of
the Internet, everyone wanted a generic domain like searchengine.com,
books.com, auctions.com and the likes. Today, very few of those are truly
successful sites that rival Google, Amazon and eBay.
A
branded domain also ensures consistency throughout your marketing efforts. As
one web user describes, “Every time the company tells me to visit their generic
website, they lose the opportunity to reinforce their brand name in my mind”.
Whether
you use keywords or brand for your domain depends much on what you aim to do.
If you plan to build a business or website that is going to have staying power,
branded domains are a better choice. It might not be easy or cheap to build a
brand but there are no shortcuts when it comes to branding either. It’s a slow process
that can be very rewarding if done right. Don’t choose a domain simply because
of its keywords. First class content, links in and clever optimization are more
important to good ranking than anything else. Having said that, a brand name
made up of keywords could be best, and you would have the best of both worlds –
literally. Take CancerComforts.com. Owner Kathy Browning chose the domain
because of its keywords. But apart from being keyword rich, CancerComforts.com
is also very marketable and can be a strong brand.
If
you are building a resource website, a website for affiliate programs or one
that’s temporary in nature, keyword rich and generic domains would be a better
choice. Finally, there is no harm in buying both branded and keyword domains
that point to the same site. Just make sure you only use one for submissions,
directory listings, link exchanges and promotion. This way you build your link
popularity.
You
should also, make sure the site title or name matches your domain. If your
domain is ExtremeBiking.com and your site name is Smith Brothers Biking Tours
this makes visitors and directory editors wonder if this is the correct
website. It also causes confusion. People who know you tend to look for a
domain that reflects your brand and not extreme biking. If you have yet to
establish a company name or a site name, it might be a good idea to name it
after you find a domain name. This is sensible, consistent marketing.
Company
Name
This
is the most common because in today’s increasingly small and competitive world,
businesses tend to have rather creative and catchy names. On the other hand, if
your business name is very nondescript such as The Smith Brothers, you might
want to take the approach that combines part of your company name and a keyword.
Although the importance of brand name was emphasized earlier, here the
situation is slightly different. Non-descriptive company names aren’t
particularly helpful to audiences. Someone looking for you would find it
difficult to differentiate your company and the other company with a similar
name. In this case, keywords tied to your name are worth considering.
Domain
Length
Short
domains are supposed to be best but it’s increasingly difficult to find one
without paying someone a lot of money to take over the domain. There are
alternatives though, such as expired domains which we will explore a little
later on.
Just
because a domain is a little longer doesn’t make it bad. For example,
TrashToTreasure.com is meaningful, to the point and memorable even though it is
rather long. On the other hand, ThisIsAnExampleOfAVeryLongDomain.com is too
long, difficult to remember and prone to errors. The other extreme is needless
abbreviation. TTT.com is meaningless because TrashToTreasure.com works much
butter. Aim for some balance while taking into account ease of use.
.Com,
.Net, .Info
Most
people will agree a .com is best. A web user told us, “Whenever I can’t
remember the domain name but I know the site name, brand or company, I’ll try
for a .com first”. If you have no good .com alternative, start with .net and
.org first. Also, be sure to consistently promote your website as a .net or
.org whatever you may choose.
Hyphens,
Suffixes and Prefixes
Hyphens
aren’t necessarily evil especially if it’s in your brand name or is the correct
way to write a word. However, they are difficult to remember, type and prone to
user input mistakes. Avoid them as much as you can.
Suffixes
and prefixes are i’s, e’s, the’s and numbers usually suggested by domain search
tools when your desired domain is unavailable. If you choose such a domain, be
very consistent in your promotion. Promote the domain as a whole, do not leave
out the suffix or prefix. You might also want to avoid domains with very little
difference between them. These are usually between plurals and singulars. Aim
for singular names whenever possible. For example, petfood.com and
petfoods.com; If petfood.com is taken, resist the temptation to opt for
petfoods.com because people tend to leave out the ‘s’.
Can
You Say It?
This
isn’t always a top consideration but it makes sense you should have a domain
name that can be verbally communicated. Take your list of chosen domains and
tell it to someone. Does it confuse them? Do you find yourself having to
constantly repeat it or spell it? If that is so, move on or go back to the
drawing board.
Copyrights
and Trademarks
In
this day and age, many companies particularly those with strong brand names are
increasingly protective of their trademarks. Avoid the trouble and expense of a
lawsuit by spending some time to research your chosen name. Start by looking up
the name with the United States Patent and Trademark Office
(http://www.uspto.gov/) and your state’s trademark database. A More in depth
look at this issue can be found here (http://www.bcentral.com/articles/legal/109.asp).
Expiring
Domains
Anyone
who has looked for a domain name finds out soon enough more than half the
desired names are taken. If you cannot find a suitable one despite numerous
searches, why not explore expired domains? Expired domains are those whose
original registrant fails to renew commonly are due to website closings or
companies going out of business. Within the list of expired domains are some real
gems. There are many services that allow you to monitor expired and soon to
expire domains for a fee. Before you sign up for them, a good place to start
researching for free is DeletedDomains.com (http://www.deleteddomains.com).
Some
believe recently expired domains with good traffic and rankings allow you to
benefit from someone else’s hard work and give your site a head start.
Theoretically, that may be true. Realistically, you shouldn’t expect that to last.
People consistently return to a website for a reason. If your topic is very
different from the original site, visitors will stop coming back because the
information or resource they previously had access to is no longer there. If
you assume such a domain and want to convert as many visitors as possible, make
sure your content is very closely related or similar to that of the old site.
You might want to also check that the old site has completely ceased
operations. If the previous site still exists under a different domain,
loyalists eventually find their way back there; Word gets around among them and
could create a negative image on the old domain that’s now yours.
Ownership
When
you do register as domain, have it registered under your name or your company.
If you are registering through your host, remember a lot can happen within a
short space of time. Companies go out of business or you change hosts, scams,
scandals and more. Making sure you own the domain reduces the risk of losing
your domain name in the future. Check your host’s domain registration policy.
If there are unnecessary expenses to transfer your domain, try to register it
yourself instead. Registering a domain is a very simple and straightforward
affair. Some good registrars to try are Enom (http://www.enom.com/)
and GoDaddy (http://www.godaddy.com).
Finally,
when you do find the best available domain, get it immediately. Any delays no
matter how minor may cost you. Finding the right domain is not easy. It takes a
lot of brainstorming, patience and creativity. Once you find it, don’t let it
slip.
Boris Mordkovich is the Director of Operations for MordComm, Inc., a New York-based firm that develops and operates online ventures that help small to mid-size businesses succeed in their online ventures. Their properties include:
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